Accessibility
Accessibility Statement
Skinner Dermatology & Mohs Surgery is committed to ensuring that our website is accessible to all patients, including those with disabilities.
Our Commitment
We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We actively work to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Our website has been designed and developed with the following accessibility features in mind:
- Keyboard navigation support throughout all pages and menus
- Skip-to-main-content link for keyboard and screen reader users
- Descriptive alternative text on all meaningful images
- Sufficient color contrast ratios meeting WCAG 2.1 AA standards
- Visible focus indicators on all interactive elements
- Semantic HTML structure with proper heading hierarchy
- ARIA labels and roles on navigation, menus, and interactive components
- Responsive design that works across screen sizes and zoom levels up to 200%
- No content that flashes more than three times per second
Known Limitations
While we strive for full WCAG 2.1 Level AA compliance, some areas of our website may not yet fully conform:
- Third-party scheduling and appointment widgets, when activated, are provided by external vendors and may have their own accessibility limitations. We encourage vendors to meet WCAG 2.1 AA standards and will work with them toward that goal.
- Embedded Google Maps may have limited screen reader support. Our office address and directions are also available in plain text on this page.
- PDF documents, if any are linked from this site, may not be fully accessible. Please contact us and we will provide the information in an accessible format.
Standards & Guidelines
This website aims to conform to Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible to people with disabilities, and define three levels of conformance: Level A, Level AA, and Level AAA. We target Level AA.
Feedback & Contact
We welcome your feedback on the accessibility of this website. If you experience any barriers or have suggestions for improvement, please contact us. We take all feedback seriously and will work to address issues promptly.
Skinner Dermatology & Mohs Surgery
Office Address
220 Associates BlvdAlcoa, TN 37701
Preferred Contact Method
For accessibility-related inquiries, calling our office is the fastest way to reach us. Our staff will be happy to assist you or provide information in an alternative format.
Response Time
We aim to respond to accessibility feedback within 2 business days. If the issue requires more time to investigate or remediate, we will acknowledge your message and provide an estimated timeline.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Health & Human Services Office for Civil Rights or the ADA National Network.
This accessibility statement was last reviewed and updated on .
